Is conflict creating trouble in your organization? As a leader, how equipped are you to deal with conflict?
The Benefits of Conflict
Not all conflict spells trouble. Disagreements and diverse perspectives are needed for organizations to adapt to change and find solutions to challenging problems. When leaders can encourage different views, ideas and approaches in a non-combative way, conflict can:
~ Stimulate creativity and problem-solving.
~ Foster teamwork and improve social relationships.
~ Encourage listening and perspective taking.
~ Promote reflective thinking and open communication.
~ Yield information about people and situations.
~ Signal that changes are necessary in relationships or the organization.
~ Provide the means for expressing emotions, which can ultimately clear the air and reduce tension.